The following basic information has been prepared to assist you in a smooth transition into Cal State L.A.’s Housing Community.
We recommend you print and review a copy of the Housing License Agreement, Housing Student Guide, and Payment Schedule. As part of your online Agreement (contract) you agreed to and you will be held accountable for the following policies, rules and regulations set in the aforementioned documents.
Important information is summarized below.
Spring Move-in date: Friday, March 28, 2014, 10am-4pm at the Housing Services Office.
If you are unable to check-in (move-in) on your assigned date or time, please contact the Housing Services Office for information on how to request a later move-in date.
On your assigned Move-In date:
WHAT TO BRING
If your admission status is rescinded or you are disqualified by the University, it is the student’s responsibility to submit the Cancellation and Refund Request form to Housing Services immediately after you receive your rescinded/disqualification email.
Students wishing to cancel their Agreement must submit the Cancellation and Refund Request form at least 30 days before the quarter begins.
- All cancellations are subject to a cancellation fee of $ 50.00.
- Students that submit their cancellation request after the deadline may be charged a prorated amount of up to 30 days of fees unless we are able to confirm another student to take the room that was assigned to you.
Housing Fees will be added to your GET account as rent, board (meal plan), program fee, security deposit and application fee according to the payment plan you selected when you completed your License Agreement online. You can pay directly online through GET, mail in a check or in person at the University Cashier’s Office.
Residents are responsible to make their payments on time according to the Housing Payment Schedules. http://www.calstatela.edu/univ/housing/Payment_Schedules.php
- Failure to make your payment by the due dates will jeopardize your housing. You may be required to move out and will continue to be held financially
responsible for the remainder of the Agreement term.
- Keep in mind that an outstanding balance may result in late fees, class registration holds, and eviction.
- Financial Aid recipients: If you are receiving aid, you should have printed a copy of your Financial Aid Award Summary from your GET and turned it in to the Housing Services Office on or before February 28, 2014. We will defer your first payment until your aid is released in April. Please keep in mind that you are responsible to pay any outstanding amount that is not covered by Financial Aid.
All students must have paid their payment for their Spring Housing on or before Friday, February 28, 2014.
WEEKLY HOUSING EMAIL
Requests for cancellation of meal plan are only accepted prior to checking in and must be submitted in writing to Housing Services.
Until the Dining Commons is open, lunch may be picked up at the Distribution Center window across from the University Club on campus (next to the Bookstore) Monday-Friday. Dinner will be picked up in the Phase II Conference Room in Housing Monday-Friday. Brunch on the weekend will be picked up in the Phase II Conference Room. Please visit our Meal Plan webpage for more details on meals included, hours of operation and process. http://www.calstatela.edu/univ/housing/mealplan.php
RESIDENTIAL PARKING LOT
The parking lot for Housing residents is adjacent to the housing complex (inside the fenced area, lot 7A). If you plan to use this lot, a residential parking permit is required. Parking Enforcement will issue citations to all vehicles that do not display the appropriate permit.
Residential Parking Permits can be purchased from the Parking and Transportation Service Center. If you have purchased a University Parking Permit at the time you registered for classes online, you will need to take the University Parking Permit to the Parking and Transportation Service Center where they will exchange your University Permit for a Residential Parking Permit.
Parking Lot 7A gets cleaned on Fridays from 7:30 am to 9:30 am. Please do not park in Lot 7A during this time.
All washers and dryers accept debit or credit cards only. No debit card or credit card? No problem; just make a trip to a shopping center and purchase a prepaid credit or debit card.
The washer and dryers are high efficiency machines, using less water, detergent and energy to keep your clothing clean. Residents are responsible for proper use of the machines and keeping track of their own
laundry. Access is 24/7 for all laundry rooms.
· Phase I has a main laundry facility located inside the Community Information Center (CIC) on the East Side.
· Phase II has laundry rooms located on the first floor of each of the five buildings.
· The Golden Eagles Apartments (GEA) has a laundry facility in the community center.
Living together means cleaning together. Residents are responsible for keeping their apartments clean throughout the year. Each apartment should establish an agreement on how they keep their apartment cleaned. Residents should talk to their housemates about the following:
· What and how often the apartment is cleaned (Having a schedule helps.)
· Who cleans what (Everyone should be a part in cleaning!)
· What cleaning supplies are bought or used (some people may have issues with certain products).
The Community Information Center (CIC) has vacuum cleaners available to residents after 5 P.M. When checked out, the resident has one hour to use the vacuum and return it to the CIC in order for other residents use. To check out the vacuum, have your student identification card ready to give to the RA on
NEW RESIDENTS MOVING IN THROUGHOUT THE YEAR
New residents move in throughout the year. Please make sure that you do not spread your belongings to the vacant space/room and the room/apartment is ready for a new resident to move in at any time. As you can imagine, it can be a hard transition and move in mid-year so we ask that you help make them feel welcome.
· If there is an empty bed space in your room or an empty room in your apartment, please be sure to keep the space (bed and furniture) clear of your belongings.
· If your belongings impede another student from moving in, you will be charged and subject to disciplinary action.
· If necessary, Housing Services staff may move resident belongings in order to clear the space for newly assigned residents and may be charged for cleaning and labor.
Residents will be assigned a mailbox for use and will be given the mailbox combination upon check in. Mailboxes are shared among residents in the same bedroom. To prevent theft of mail, residents should not share the combination to their box with any other students or friends.
There are two mail rooms located in housing for its residents:
· The Phase I mail room is located in the Community Information Center.
· The Phase II mail room is located along-side the Housing Office building.
Mail Room hours are:
· Monday-Friday 9:00 am-5:30 pm
· Saturday 10:00 am-2:00 pm
All correspondence for the Mail Room should be directed to HousingMailroom@cslanet.calstatela.edu. The Mail Room staff is available to assist with repairs, teaching how to open boxes and any questions or concerns regarding packages and deliveries.
Packages are received daily and available after 3:30 p.m. for pick up. In order to pick up your package, you must present a picture ID and the white package delivery notification slip, which is placed in your mailbox. For faster processing of your packages always include your mailbox number and your name as you are registered with Cal State L.A.
- Mail/Packages MUST have your full name as it appears on your ID.
- Mail/Packages with a nickname or another person’s name will be returned to sender.
Housing has a wireless (Wi-Fi) network. To access it, residents must use their CSULA username and password as the log-in. There are two networks for residents to access: Encrypted and Unencrypted. Both require a log-in.
For any issues regarding the internet residents may contact ITS on campus. They are located in Palmer Wing on the first floor.
KEYS: LOST KEYS, COURTESY KEYS
Residents are responsible for keeping track of the keys assigned to them at move-in.
The keys assigned to residents are:
- Core Key, this key unlocks the front door of apartments.
- Bedroom Key, this key unlocks residents’ bedroom door.
For any lost/misplaced keys, the resident is responsible for reporting them immediately, as it is a safety and access concern.
If you are unable to access your apartment/bedroom due to lost/misplaced keys, courtesy keys are available at the Housing Services Office front desk during business hours. These keys must be returned within 20 minutes of being checked out.
After 5 PM, residents must call the RA on-duty to be keyed into their apartment; they must produce identification to confirm they are a resident of that apartment.
If something breaks or is not working in your apartment, please fill out a Work Order online on the Housing Portal. Once you log in, just click on the Maintenance tab and fill out your Work Order.
The safety and security of our residents is of primary concern to the Housing Services staff. Although our staffing, programming, and services assist in creating a safe living environment, we need each resident’s help to keep our community safe.
- Keep your door locked at all times.
- Do not give/lend your keys to anyone, including your housemates. This is also against our policies.
- When leaving your apartment verify your windows and sliding doors are locked, and remember to close your blinds.
- Tell your housemates where you are going and if you will be leaving for an extended time.
- Report any suspicious persons or activities to campus police.
PROTECT YOUR BELONGINGS
- Keep your doors & windows secured when not at home.
- Always lock your front door and carry your keys with you.
- Purchase Insurance against theft, water, and fire or other types of unexpected damage. A few options for you to consider:
GUEST POLICY FOR 2013-2014:
Housing holds residents responsible for any guest they have in their apartment. Residents should be aware of the following policy:
- No guest of the OPPOSITE gender may remain in an apartment after 2 A.M. If this happens, the resident incurs a guest violation with housing.
- Any overnight guest must be registered at the CIC with the RA on-duty. They are always available and on call for this.
- Guest may not stay in an apartment over 3 consecutive nights.
Following the policy regarding guests, helps keep the community safe.
Resident Assistants (RAs): These student employees are responsible for assisting residents with resolving any day-to-day issues (e.g. roommate disputes).
Residence Life Coordinators (RLCs): The RLCs are student employees responsible for programming, peer staff training, and community program coordination.
Resident Directors (RDs): The RDs are full-time live-in professionals responsible for the supervision of the RA & RLC staff, programming, student conduct, and emergency duty coverage.
EVENING, WEEKEND AND EMERGENCY ASSISTANCE
A Resident Assistant is on-duty after hours and weekends to monitor noise levels and any potentially hazardous or dangerous conditions. The RA on-duty has been trained and counts on the assistance of the Emergency Duty Personnel and Live-In Resident Director, which are experienced professional staff.
· To reach the RA on-duty call (323) 343-4807.
· Monday-Friday, 6pm-8am.
· Saturday-Sunday, all day.