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Current Residents

The Housing Services Mail Room serves as an extension of United States Postal Services and abides by their policies. 

Please read through the following information carefully.  Failure to follow the list, the correct name or address on mail or packages will result on correspondence being returned to sender.

All residents are assigned a mailbox based on their room assignment. 

Freshmen in the same bedroom will share the same mailbox, therefore:

MAIL (US Postal Services)
USPS delivers mail to the Mail Room Monday-Saturday, except on campus and federal holidays.  Mail is sorted into your mailbox every evening by 5:00 PM.

Packages that require signature are accepted at the Housing Mail Room.  You will receive a notice in your mailbox if you have received a package/letter. To retrieve your package or letter, you must present a picture ID.

For outgoing pre-stamped mail, a USPS mailbox is located outside the Phase II Housing Office. If you need to mail a package, please take it to a local Post Office.

Mailing Address


The Housing Services Mail Room is a branch of the US Post Services and abides by their policies.

It is NECESSARY that the following policies are followed to avoid your mail or package be returned to sender.

  • All mail/packages MUST have the full name of the resident, as shown on Driver License or Cal State L.A. ID.
  • No nicknames
  • If the package is addressed to someone other than the resident, it must indicate, c/o or Attention (resident’s name). Failure to do so will result in the item being returned.
  • Mail that does not bear the name of a current resident will be returned to the sender.
  • Mail/packages that are not picked up within 2 weeks will be returned.

Please see below for the proper way of addressing mail.

If your mailbox is located in Phase I, your address is:

(Licensee’s  Full Name)
5600 Paseo Rancho Castilla
Mail Box # 1-_____
Los Angeles, CA 90032

If your mailbox is located in Phase II, your address is:

(Licensee’s Full Name)
5300 Paseo Rancho Castilla
Mail Box # 2-____
Los Angeles, CA 90032



Before you move out, complete a Mail Forwarding Request Form at the Housing Services Office. 

Housing Services will forward your mail (letters only) to the address you provide on the form for a total of four (4) weeks.   After the 4 weeks, mail will be returned to sender.

Monday-Friday  9:00 AM - 5:30 PM
Saturday          10:00 AM - 2:00 PM
Sunday             Closed

MAIL ROOM EMAIL Current Residents
The Housing Mail Room notifies residents by email of mailbox updates including completed work orders, closure days and new combinations. You will also be able to email the Mail Room if you have questions, however, please do not use this email to verify if you received a package. Do not forget to bookmark our email address:

5151 State University Drive . Los Angeles . CA 90032 . (323) 343-3000
2016 Trustees of the California State University

Last Update: 01/12/2016