Who Qualifies

Services Provided

How to Use the Service

Submitting Requests

Office for Students with Disabilities


Library Support
for Students with Disabilities

Golden Eagle Retrieval Service

Golden Eagle Retrieval provides information retrieval and other services for qualifying Library patrons with disabilities. Turnaround time for most requested services is 24 hours.

Who Qualifies

  • All CSULA students who are authorized by the Office for Students with Disabilities (Student Affairs 115) to receive the accommodation(s), and have on file with the Library an approval form signed by the Office of Students with Disabilities. These signed forms may be submitted at the Circulation Desk, First Floor Library North.

  • All current CSULA faculty, staff, and administrators who require these services should request accommodation through the Affirmative Action Office of Human Resources Management (Administration 605)

  • All other Library patrons requesting accommodation will be served in accordance with applicable regulations.

    What Services are Provided

    CIRCULATION - This on-demand service provides for retrieval of requested Library materials. Requestors are responsible for providing an accurate list of call numbers to be searched, and for following all Library rules and regulations; they should be sure their Library file information is current. All services are provided at the Circulation Desk, First Floor, Library North.

    COPYING - This service provides for retrieval and copying of printed materials, or those in microform. Requestors are responsible for all copier charges and must present a Golden Eagle card or visitor's copy card with sufficient funds on it at the time of the request. Copyright laws will be strictly enforced. Note that processing of microform orders may result in delivery delays.

    How Can You Use Golden Eagle?

    Submit the signed OSD authorization form to the Circulation Desk, First Floor, Library North. Give the Desk workers your CSULA ID card, and a legible, accurate list of the materials you need: all citations and bibliographic information must be correct, so we can locate what you want. Completed requests may be picked up at the Circulation Desk.

    In What Form May Requests be Submitted?

    Requests may be submitted in the form of computer printouts or reference lists/bibliographies in person at the Circulation Desk or by electronic mail. All requests must include the following:

    1. Your name and CIN number. Proof of your eligibility for this service must be on-file in the Library’s database.

    2
    .
    Requestors are responsible for providing an accurate list of call numbers to be searched, and for following all Library rules and regulations; they should be sure their Library file information is current. All services are provided at the Circulation Desk, First Floor, Library North.

    3. Requestors are responsible for providing an accurate list of citations on material to be copied; they must also cover all copier charges. Copyright laws are strictly enforced. Microform orders may require delivery delays.


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