about ask now

AskNow is a live online interactive reference service, available to you 24 hours a day,
7 days a week.

AskNow combines the speed and convenience of the Internet with the information savvy
of experienced reference librarians.

When you connect to AskNow, the librarian online may not be from your library and will not have access to your personal library account information. The librarian may be from any one of over 100 California public libraries or elsewhere in the national 24/7 Reference cooperative.

AskNow is a member of the nationwide cooperative called 24/7 Reference.  California librarians provide coverage when our libraries are open to the public. During busy periods and off-hours the service is supported by other librarians working throughout the country from their own libraries. This national support allows us to have librarians available whenever you need information.

AskNow Home