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Lead Digital Documentation Assistant

Job ID: 15899
Position Type: Student Assistant
Pay Range: $11.50-$16.00/Hour
Job Status: Closed

Job Description

A Lead Digital Documentation Assistant is responsible for assisting with the development and maintenance of various websites, multimedia content, instructional handouts, and other training and support documentation, as well as cross-training other Digital Documentation Assistants.


A Lead Digital Documentation Assistant must have excellent computer skills and the ability to type 35 wpm; must be proficient in all Microsoft Office Suite and Adobe Creative Suite applications; must be proficient with HTML, CSS, ASP, PHP and JavaScript; must be familiar with web accessibility standards; must have knowledge of English sentence structure and syntax; must have excellent writing, editing and proofreading skills; must have the ability to produce clear and concise technical documentation; must be willing to learn new skills and concepts; must have strong communication skills and the ability to work collaboratively in a team environment; must be able to cross-train other Digital Documentation Assistants; must be very detail-oriented, organized, punctual and reliable; must be able to multitask, report on the status of projects, provide time estimates, and meet deadlines; must have at least one to two years of experience as a Digital Documentation Assistant.


  • Develop and maintain various websites that comply with departmental and University guidelines.
  • Develop and update a wide variety of training and support documentation such as handouts and slide shows for publishing online and in hard copy.
  • Proofread documents and format them according to departmental and University style guides.
  • Check the clarity and accuracy of procedures in instructional materials.
  • Convert various types of documents such as handouts and flyers to PDF and make them accessible before publishing online.
  • Design and develop graphics and multimedia content.
  • Assist with a variety of creative projects.
  • Cross-train other Digital Documentation Assistants.
  • Perform other duties as assigned.


Periodic performance evaluations are conducted by the Digital Documentation Coordinator.

Reports To

Digital Documentation Coordinator
ITS Training Program
Information Technology Services (ITS)


5151 State University Drive . Los Angeles . CA 90032 . 323-343-3000
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