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How-To Setup Apple Mail

Apple's Mail client is included in all versions of Mac OS X. It is capable of supporting POP3, IMAP4, and MS Exchange protocols. Spolight, a built-in search engine, is integrated for a robust user experience. AppleScript and Automator scripting languages can be used with Apple Mail, and a number of third-party add-ons are also available.

The following instructions are intended for faculty and staff configuring Apple Mail to connect with a University e-mail account. The settings detailed below have been tested to work with Apple Mail 2.2 (or newer), the Apple iPhone, and many other handheld devices.

*The screen shots reflect Apple Mail setup and not any other IMAP client.

  1. From Finder, select Go › Applications.

    Finder window

  2. Select the Mail icon..

    image


  3. If you have launched Mail for the first time a wizard will appear. Use the settings illustrated below in the wizard
  4. From the Mail menu select Preferences.

    Mail menu


  5. Select the plus sign to create a new account.

    window with plus sign


  6. Select IMAP.
  7. In the Account Description field, enter a description indicating that this your Cal State L.A. account.

    General Information window


  8. In the Full Name field, enter your name as you would like it displayed.

    General Information window


  9. In the Email Address field, enter your complete (fully qualified) campus e-mail account.
    • Note that the complete e-mail account is used, not an alias.
      • CORRECT: juser@exchange.calstatela.edu
      • INCORRECT: josip.user@calstatela.edu (this is an alias)
      • INCORRECT: juser@calstatela.edu (this is an alias)
    • Please contact your ITC if you're not sure of the actual address.
    • Select Continue.


    General Information window


  10. On the Incoming Mail Server window, do the following:
    • In the Incoming Mail Server field, enter imap.calstatela.edu if you are on campus
    • In the Incoming Mail Server field, enter imapmail.calstatela.edu if you are off campus
    • In the User Name field, enter your information in the form of DOMAIN\username
    • Int the Password field, enter your e-mail password
    • Select Continue


    Incoming Mail Server window


  11. On the Outgoing Mail Security window, do the following:
    • Select Password from the Authentication drop down menu
    • Leave the Use Secure Sockets Layer (SSL) unchecked
    • Select Continue

    Outgoing Mail Security window

  12. On the Outgoing Mail Server window, do the following:
    • In the Outgoing Mail Server field, input smtp.calstatela.edu if you are on campus
    • In the Outgoing Mail Server field, input smtpmail.calstatela.edu if you are off campus
    • In the User Name field, enter your fully qualified username in the form of DOMAIN\username
    • In the Password field, enter your e-mail password
    • Select Continue

    Outgoing Mail Server window

  13. On the Outgoing Mail Security window, do the following:
    • Leave the Use Secure Sockets Layers (SSL) unchecked
    • From the Authentication drop down menu, select Password
    • Select Continue

    Outgoing Mail Security window

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